𝐀𝐅𝐓𝐄𝐑 𝐀 𝐖𝐎𝐑𝐊𝐏𝐋𝐀𝐂𝐄 𝐈𝐍𝐂𝐈𝐃𝐄𝐍𝐓: 𝟕 𝐐𝐔𝐄𝐒𝐓𝐈𝐎𝐍𝐒 𝐄𝐕𝐄𝐑𝐘 𝐈𝐍𝐕𝐄𝐒𝐓𝐈𝐆𝐀𝐓𝐈𝐎𝐍 𝐒𝐇𝐎𝐔𝐋𝐃 𝐀𝐍𝐒𝐖𝐄𝐑

The purpose of an incident investigation is prevention, not blame.

A proper investigation should identify what happened, why it happened and what needs to change to reduce the risk of recurrence.

WHAT HAPPENED?

Establish the facts. Review the scene, equipment, records, photos and witness information.

WHY DID IT HAPPEN?

Look beyond the immediate event. Identify the underlying causes behind the incident.

WHICH CONTROLS FAILED?

Check whether procedures, barriers, PPE, equipment or other safety controls failed or were missing.

WAS TRAINING ADEQUATE?

Confirm whether employees received the correct training and understood the task, hazards and required controls.

WAS SUPERVISION EFFECTIVE?

Review whether supervision was suitable and whether unsafe conditions were identified early enough.

WHAT NEEDS TO CHANGE?

Corrective actions should address the root cause, not only the visible damage.

WHO OWNS THE CORRECTIVE ACTION?

Assign clear responsibility, deadlines and follow-up. Without ownership, corrective actions often stay incomplete.

PROFESSIONAL INCIDENT INVESTIGATION SUPPORT

Isiviko Health & Safety supports businesses with workplace incident investigations, root-cause analysis and corrective-action planning.

Need help after an incident or recurring near miss?

Speak to Isiviko Health & Safety and turn the findings into clear corrective action.